With the rapid development of technology and the convenience of digital banking, users currently have at least direct transaction branches, but manipulate services directly on smartphones. That’s why it only takes a minute of inattention, many people transfer money to the wrong person if even one number is wrong.
Recently, the husband of the female giant in District 7, Doan Di Bang, also encountered this problem. According to a share on Facebook: “My dear husband just sent the wrong account to another account with 4 billion everyone. If my wife’s STK is wrong, I’ve reached the number.”
If this is also the case, you need to see soberly whether you transferred with or with another banking system and follow these steps:
In case of incorrect transfer to the same banking system
If you transfer money Account belonging to the same banking system can be quickly edited through the following steps:
Step 1: Take a screenshot of the successful transaction status and go to the nearest bank branch.
Step 2: Notify the staff about the wrong account transfer.
Step 3: Fill out all the information on the application form provided by the bank.
Step 4: Once the correct details are confirmed, the bank will contact the recipient and request that the money be transferred back to you.
In the event of an incorrect account transfer to another bank system
This situation will be more difficult to handle and will also take more time than transferring the wrong system. The steps are as follows:
Step 1: Bring your ID/CCCD to your current bank.
Step 2: Notify the staff about the incorrect account transfer.
Step 3: Once the mistransfer is confirmed, the bank will contact the bank you sent the wrong money to to notify the account holder and ask them to send the money back to you.
If the money sender has reason to believe that the transfer is due to fraud or coercion contrary to the law, he has the right to suspend or suspend all transactions of the account until the case is resolved in accordance with the law. legal provisions.
According to Section 4, Article 32 of Circular 37/2016/TT-NHNN, if the beneficiary’s account has been frozen or blocked, the bank still contains the amount of money that the wrong sender has transferred, the bank will proceed with the transfer of the money back to the wrong sender. . If the wrong deposit was withdrawn, the bank will contact the account holder sent in error to request a refund.